HDF Privacy Policy

   As concerns about the protection of personal information are increasing worldwide, it is important for us to provide to our site visitors a comprehensive privacy policy.

 

What is a privacy policy?

   A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client privacy in line with EU General Data Protection Requirements and United Kingdom ICO.

 

What type of information do we collect?

   We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details if any (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

   When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

    1. To provide and operate our Services.

    2. To provide our Users with ongoing customer assistance and technical support.

    3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

    4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business                   partners may use to provide and improve our respective services. 

    5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

   Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with your site visitors?

            We may contact you to notify you regarding our service or product request, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?

   Data privacy laws and regulations may require us to inform our site visitors that we're using cookies. This is done by via a Cookie Banner displayed the first time you join our site, you have the possibility to accept, decline or tailor to your preference.

 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, place cookies or utilize other tracking technologies through Wix´s services and may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the HDF Privacy Policy.

 

If you require further information, click in All About Cookies to view which cookies are stored on our site visitors' computer and how they are used.

 

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at:

UKICO-EUGDPR@heinzdf.com

 

Privacy policy updates

   We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:

UKICO-EUGDPR@heinzdf.com

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